Privacy Policy

1. Purpose:

This Privacy Policy applies exclusively to this website and aims to make known to its visitor and user who owns personal data (identified or identifiable natural person) the data treatments that are carried out and the principles and duties that we observe regarding the protection of personal data. We aim to guarantee the quality, integrity, confidentiality and privacy of the information provided by our visitors and customers.

2. Privacy and Security:
MACHADO & MONTEIRO, LDA., Is responsible for this website.
MACHADO & MONTEIRO, LDA., Undertakes to guarantee the privacy and confidentiality of the personal data collected (any information relating to an identified or identifiable natural person), in accordance with the General Data Protection Regulation, with security systems in place and organizational measures aimed at preventing the consultation, modification, destruction or addition of data by persons who are not authorized to do so and which allow detecting any misappropriation of information.

3. Collection of Personal Data:
MACHADO & MONTEIRO, LDA. Respects your right to privacy, so this website can be visited without having to reveal any personal information due to not making an automated collection of personal data.
In general, this website can be visited without revealing any personal information. The only occasion to collect personal data is done exclusively through the contact / information request form.
MACHADO & MONTEIRO, LDA., Is solely responsible for the collection and processing of personal data carried out through the contact / information form, with personal data collected this way being essential to ensure the identity of the person to be contacted by MACHADO & MONTEIRO, LDA., and restricted to the strictly necessary for the described purpose.
The data provided will be treated with the security and confidentiality guarantees required by the General Data Protection Regulation and other applicable legislation.
If MACHADO & MONTEIRO, LDA., Intends to use the data provided for a purpose other than that for which it received authorization, it will request a new authorization for that specific use.

4. Rights of the Data Owner:
The Data Owner is guaranteed the exercise of the following rights:
Right of access: the right to obtain confirmation that the personal data concerning you are (or are not) subject to treatment and, if so, the right to access your personal data and information such as (i) purposes of data processing; (ii) the categories of personal data in question; (iii) the recipients or categories of recipients to whom the personal data have been or will be disclosed, and whether those recipients are established in third countries or belong to international organizations; (iv) the expected period of retention of personal data, or, if not possible, the criteria used to set that period;

a) Right of rectification: right to obtain rectification of inaccurate personal data concerning you. If the data is incomplete, the data owner is entitled to have his personal data completed, by means of an additional declaration;

b) Right to data portability: right to receive the personal data that concerns you and that you have provided to the data steward, in a structured format, in common use and automatic reading, and the right to transmit that data to another data steward without the data steward being able to prevent it, provided that: (i) the processing is based on consent or a contract and if the processing is carried out by automated means;

c) Right of opposition: right to object at any time, for any reasons related to your particular situation, to the processing of personal data concerning you, if processing is necessary for the purposes of the legitimate interests pursued by MACHADO & MONTEIRO, LDA ., or by third parties, unless the latter presents compelling and legitimate reasons for such treatment that prevail over the data owner’s interests, rights and freedoms, or for the purposes of declaring, exercising or defending a right in a judicial suit. If and when personal data are processed for the purposes of direct marketing, the data subject has the right to object at any time to the processing of personal data concerning him for the purposes of said purpose;

d) Right to erase data: the right to obtain the erasure of your personal data, if (i) personal data is no longer necessary for the purpose that motivated its collection or treatment; or if (ii) consent is withdrawn, if this is the sole basis for processing the data; or if (iii) there is no other legal basis for said treatment; or if (iv) exercising the right to object to treatment, there are no legitimate interests that prevail and justify the treatment; or if (v) the personal data has been processed unlawfully; or if (vi) personal data has to be erased in order to comply with a legal obligation under Union law or a Member State to which the controller is subject;

e) Right to treatment limitation: right to obtain treatment limitation, if (i) you contest the accuracy of personal data, during a period that allows the data steward to verify its accuracy; or if (ii) the processing is illegal and the data owner opposes to the deletion of personal data and requests, in return, to limit its use; or if (iii) the data steward no longer needs personal data for processing purposes, but that data is required by the data owner for the purposes of declaring, exercising or defending a right in a judicial proceeding; or if (iv) having exercised the right to object, until it is settled that the legitimate motives of the data steward override those of the data owner.

1. Form of exercising the Data Owner’s rights:
The Data Owner can exercise any of his rights, identified above, by contacting MACHADO & MONTEIRO, LDA., Preferably, by e-mail, identifying in the subject the right he intends to exercise. You can also do so through a letter addressed to MACHADO & MONTEIRO, LDA., To Avenida Dr. Francisco Sá Carneiro, Alcaria Rei Cavacos Building, Loja A-B, 8125-124 Quarteira.
The Data Owner also has the right to complain to the Control Authority (National Data Protection Commission –

2. Period of retention of collected data:
The personal data collected on this website will be kept for the amount of time strictly necessary for the purpose that determines its use, up to a limit of 3 years, and MACHADO & MONTEIRO, LDA. may keep them for different determined periods if such other periods are established in new interactions that result in the conclusion of a contract between the data owner and MACHADO & MONTEIRO, LDA., or the need for data processing arises from other legal purposes.

3. Sharing information with third parties:
This website, by default, does not share visitors’ personal data with third parties.
However, if the visitor carries out any operation that involves sharing his data with third parties, he will be duly informed of this, being also informed of the identity of the third party receiving the data and the reason for processing the shared data.
In case of sharing personal data in the terms described, the data will only be communicated if the visitor has given his consent, namely by confirming access to a certain operation that involves sharing data, after having been informed of it.

4. Changes to the Privacy Policy:
MACHADO & MONTEIRO, LDA. reserves the right to change its privacy policy in order to adapt it to legislative or jurisprudential changes, so it is advisable to read this document carefully. Any change to the Privacy Policy will always be available on this website and is valid from its publication on this website.
If you have any questions about our Privacy Policy, contact us via email

5. Minority:
No information can be submitted through this website by minors. In the case of being a minor, the consent of the parents or legal representatives is required.

Online Dispute Resolution

In the event of a legal dispute, the consumer may use an Alternative Dispute Resolution Entity.

Alternative Dispute Resolution Entities, in accordance with law no. 144/2015, from September 8th:


Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Atuação em todo o território nacional, nas zonas não abrangidas por outro centro de arbitragem de competência regional
Contactos CNIACC – Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Faculdade de Direito da Universidade Nova de Lisboa
Campus de Campolide
1099-032 Lisboa
Tel.: 213 847 484

Centro de Informação, Medição e arbitragem de Conflitos de Consumo do Algarve
Área geográfica abrangida: Contratos celebrados no Distrito de Faro.
Contactos CIMAAL – Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve
Edifício Ninho de Empresas, Estrada da Penha, 8005-131 Faro
Tel.: 289 823 135

Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra
Área geográfica abrangida: Contratos celebrados nos municípios de Arganil, Cantanhede, Coimbra, Condeixa-a-Nova, Figueira da Foz, Góis, Lousã, Mira, Miranda do Corvo, Montemor-o-Velho, Oliveira do Hospital, Penacova, Penela, Soure, Tábua, Vila Nova de Poiares.
Contactos Endereço postal:
Av. Fernão Magalhães, n.º 240, 1º – 3000-172 COIMBRA
Tel.: 239 821 690

Centro de Arbitragem de Conflitos de Consumo de Lisboa
Área geográfica de abrangência: Contratos celebrados na Área Metropolitana de Lisboa, Alcochete, Almada, Amadora, Azambuja, Barreiro, Cascais, Lisboa, Loures, Mafra, Moita, Montijo, Odivelas, Oeiras, Palmela, Seixal, Sesimbra, Setúbal, Sintra e Vila Franca de Xira.
Contactos Endereço postal: Rua dos Douradores, 116, 2º – 1100-207 LISBOA
Tel: 218 807 030
E-mail: /

Centro de Informação de Consumo e Arbitragem do Porto
Área geográfica de abrangência: Contratos celebrados na Área Metropolitana do Porto, Arouca, Espinho, Gondomar, Maia, Matosinhos, Oliveira de Azeméis, Porto, Póvoa de Varzim, Santa Maria da Feira, Santo Tirso, São João da Madeira, Trofa, Vale de Cambra, Valongo, Vila do Conde e Vila Nova de Gaia.
Contactos Endereço postal: Rua Damião de Góis, 31 – Loja 6 – 4050-225 Porto
Tel.: 225 508 349

Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de consumo)
Área geográfica de abrangência: Contratos celebrados nos municípios de Amares, Arcos de Valdevez, Barcelos, Braga, Caminha, Esposende, Melgaço, Monção, Montalegre, Paredes de Coura, Ponte da Barca, Póvoa do Lanhoso, Terras do Bouro, Valença, Viana do Castelo, Vila Nova de Cerveira, Vieira do Minho, Vila Verde.
Contactos BRAGA:
Rua D Afonso Henriques, nº 1 (Ed Junta de Freguesia da Sé) 4700 – 030 BRAGA
Tel: 253 617 604
Av Rocha Paris, nº 103 (Edifício Vila Rosa) 4900 – 394 VIANA DO CASTELO
Tel: 258 809 335

Centro de Arbitragem de Conflitos de Consumo da Madeira
Área geográfica de abrangência Contratos celebrados na Região Autónoma da Madeira.
Contactos Endereço postal: Rua Direita nº. 27 – 1º andar – 9050-405 Funchal
Tel.: 291 215 070

Centro de Arbitragem de Conflitos de Consumo do Vale do Ave / Tribunal Arbitral
Área geográfica de abrangência: Contratos celebrados nos municípios de Cabeceiras de Basto, Fafe, Felgueiras, Guimarães, Póvoa de Lanhoso, Póvoa de Varzim, Santo Tirso, Trofa, Vila do Conde, Vila Nova de Famalicão, Vizela e Vieira do Minho.
Contactos Endereço postal: Rua Capitão Alfredo Guimarães, n.º 1, 4800-019, Guimarães
Tel.: 253 422 410

More information on Consumer Portal

Cookie Policy


What are they and what cookies do we use?
Cookies are files stored in one’s terminal equipment via the browser (browser) when visiting a website, with the purpose of retaining information related to their preferences.

Each time the user visits that website, the page is notified of the user’s previous activities. They are designed as reliable mechanisms for websites to remember information about visitor activity. Cookies aim to improve the user’s browsing experience, increasing the speed and efficiency of response.

If you wish, you can control and / or delete cookies. You can delete all cookies installed in your terminal equipment or activate the option that prevents their installation, if your browser allows it, but by disabling them you may experience problems with functioning and navigation on the website.

The present website can access the information stored on the visitor’s terminal equipment, as long as the visitor has previously expressly and freely given his consent before the installation of cookies. Only MACHADO & MONTEIRO, LDA., has access to the information collected through cookies, in order to optimize their services and those of this website for their users’ needs and preferences.

MACHADO & MONTEIRO, LDA., may use the following types of cookies:

pode utilizar os seguintes tipos de cookies:

Analytics Cookies – used anonymously for statistical analysis;

Strictly necessary cookies – allow access to the website. Without these cookies, services cannot be provided;

Functionality Cookies – stores visitor preferences regarding the use of the website, so that it is not necessary to enter certain information each time you visit.

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